Customer Care

Our Customer Service Lines

Our Customer Service is at your complete disposal for any questions or concerns related to the Online Shop or online purchases. We will answer your questions Monday to Friday from 8 a.m. to 6 p.m GMT+2 (Berlin).

Our online shop is open for business 24 hours a day, 7 days a week, 365 days a year.

Please note that our Customer Service is closed on the following days:

• 01/01/2021
• 06/01/2021
• 07/01/2021
• 05/04/2021 Customer service will be carried out from 8.00 to 16.00 (CET)
• 24/08/2021 Customer service will be carried out from 8.00 to 16.00 (CET)
• 01/11/2021 Customer service will be carried out from 8.00 to 16.00 (CET)
• 08/12/2021 Customer service will be carried out from 8.00 to 16.00 (CET)
• 24/12/2021 Customer service will be carried out from 8.00 to 16.00 (CET)
• 31/12/2021 Customer service will be carried out from 8.00 to 16.00 (CET)

Call us at the local dedicated number displayed here

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