A down jacket that preserves the design and fitting of a coat, padded inside and a grey melange cloth outside, it has a hood and asymmetric button.
If you change your mind, you can return your items within 30 days of delivery. Product exchange aren't allowed.
Returned products must be unworn, unwashed and unaltered.
No refunds or exchanges are possible for customized products.
Returned products must have all the original tags and labels attached and be in their original and integral packaging, including Camomilla Italia box.
You must complete the online Return Process through your account to register your return on our system (see section "Returns" for more details).
If you placed your order as a guest, please go to the following link and enter your order code and the postal code of your shipping address to register your return request:
If your return do not comply with our Return Policy, it will not be possible to accept it and we will send the items back to you with no credit.
How to request a refund
You can return any product within 30 days from the delivery date and be refunded for the full price of the returned items.
If you are a registered customer, here are the steps to follow to request a refund:
- Complete the online Return procedure by accessing your account and clicking on "My orders". Click on the "Refund product" button next to your order code and follow the instructions until your return has been correctly registered;
The "Refund product" button will be visible once the status of your order is set to Delivered.
If you placed your order as a guest:
- Click on the following link and enter your order code and the postal code of your shipping address:
You will be able to see your order details: click on the "Refund product" button at the top of the page and follow the instructions until your return has been correctly registered.
For both registered and guest accounts:
- Print the Return form and insert it inside the package;
- Ship your return at the following address:
S.M. SPEDIMODA SRL
Contrada Olivola zona Industriale
82100 Benevento (BN)
Your refund will be issued once the parcel has been received by our warehouse, the quality check has been carried our by the quality check department and the return has been processed.
Quality issue with the product received?
For any issues with the product received, please contact our Customer Experience Team before sending the items back: we will be glad to offer you an appropriate solution.
Return shipping costs
If you wish to send your order back, we remind you that the shipping costs to return the items to our warehouse, by postal service or courier, is solely payable by the customer. We suggest you to choose a trackable service, so that it is possible to track your parcel until delivery, and to keep the return receipt to allow further checkings, if needed.